| Basic
Planning |
| Starting a
Pizza business requires thoughtful planning. This
section will break-down and categorize the areas that
will require your special attention. |
Phase
One
Menu Development- Because pizza can be offered in a
variety of ways, you must decide which is best for
you. There are four basic format options. Often
operations that combine formats experience greater
sales, service and profitability because they offer
customers a range of choices and spread labor and
material costs a large revenue base. |
Format
Option 1
Dine-In Pizza prepared on demand for in-house
customers- sales spike around peak meal periods,
requiring advance preparation and planning of food
items, staffing and possibly even beverage service and
serving of ancillary menu items.
In the recent years the trend in
sit-down operations is to make pizza a part of the
total menu, regardless of the cuisine style the
restaurant offers. Consequently pizza has become a
popular choice as a first course or appetizer. |
Format
Option 2
Hot-To-Go whole pizzas ordered hot in advance for
carry out or delivery-
As with format Option One, advance planning and
preparation are required. For delivery service,
drivers and delivery support will be necessary,
including stay-warm compartments, car signage and
liability insurance. For carry-out service, self
service refrigeration units offering take-away
beverages are an effective compliment. Special
attention should be given to pizza packaging. For a
nominal investment, a distinctive carton greatly
impact image and sales. |
Format Option 3
Single Serving Size Pizzas-Hot pizza slices are
ideal for impulse sales. Baking and slicing of whole
pizzas is required in anticipation of sales.
Many operators prefer to offer individual pizzas in
6-or 7- inch size to eat on the premises or for take
out. Customers perceive greater value and freshness in
a whole, pizza, Smaller pizzas must be pre-baked in
speculation of sales. Both options require warming and
self-serve refrigerated merchandisers for take away
beverages. |
Format Option 4
Take -and bake cold pizza prepackaged to be baked
at home- Pizzas can be assembled and packaged based on
demand and time. Self-Serve refrigerated merchandisers
are essential for presentation and storage.
 |
Price
Positioning
The ultimate price point to a customer is the
combination of the perceived value of the product, the
convenience with which the product is obtained and the
service provided in its delivery. |
| Option
1: Dine-In Pizza-Price is
determined by the quality
of of ingredients, presentation and the cost of
service. Price is also limited by local competition. |
Option 2: Hot-To
Go-Pizza -In addition to the price issues
already outlined in Dine -In -Pizza, Hot -To -Go Pizza
adds speed of service. The consumer is paying a
premium for take out service compared to pre-baked or
retail pizza. Therefore the Pizza must keep it's
integrity for 45 minutes in transit and must re heat
well. |
| Option3: Single-Service-Pizza-Like
any snack food available for impulse purchase, the
product quality, location, merchandising and service
affect the price. |
Option 4: Take-and-Bake-Pizza-In
the retail environment, Take and Bake Pizzas are in
direct competition with high-volume frozen pizzas.
Therefore your product must be perceived to be high
quality. Proper merchandising is everything., |
| To determine
how best to position your pizza in the marketplace,
you will need to determine what your prospective
market prefers. Study Demographic information about
your customer base, look at other stores in your area
to see what kinds of products they carry. Examine a
successful pizza company and note what they are
and are not doing. It is important to note any voids
in the marketplace you could possibly fill and thereby
differentiate yourself from the competition |
|
Phase Two:
Production Option |
Once the menu is determined you must decide how to
best produce the products. The 
ingredients you choose and your sources for them
impact the speed of production, cost and quality of
your Pizza as well as your ability to support the
format and price position you have chosen.
|
Dough
Options
Scratch/Mix - Making
the dough from scratch
Pros: Favorable marketing angle. 1. Higher quality
profile. 2. Lower dough cost 3. Customized dough
recipes
Cons: Additional labor and equipment required. |
Dough
Balls- Fresh or frozen dough balls
purchased from an outside supplier.
Pros:1. Less Labor, space and equipment
needed than scratch option
2.Less chance for errors than scratch option 3.
Greater options for dough thickness and diameter.
Cons: Higher dough costs 1. Require more
needed for thawing and and proofing. 2. No customizing
possible 3. Extra labor, space and equipment needed to
process into sheets. |
Sheeted
Dough- frozen dough from outside supplier
in sheeted from ready to be thawed and assembled.
Pros: Reduced labor, space and equipment costs
Reliable product consistency
Cons: Higher cost than dough balls or
scratch/mix
No customizing possible. |
Par
baked Crusts- faster baking, pre-proofed
and partially baked crusts.
Pros: faster production time, Ideal for Hot-to Go
option.
Reduced labor, space, and equipment costs.
Cons: No customizing possible, Higher costs than
sheeted dough and dough balls. |
Sauce
Options
Scratch- Corning,
skinning and pureeing fresh tomatoes for reduction
into sauce, then adding herbs and spices for flavor.
Pros: Provides favorable marketing angle
Customizing possible
Cons: Labor intensive, higher costs,
maintaining cosistency difficult, heavily reliant on
availability of fresh tomatoes. |
Mixes:
Manually adding ingredients to a canned tomato paste
or puree.
Pros: Customization possible, May provide
favorable marketing angle, Fewer consistency problems
than scratch, Less labor-intensive than scratch.
Cons: More labor than ready to use, Consistency
must still be monitored. |
Ready
-To-Use-Sauces: Purchase of a fully prepared
pizza sauce from an outside supplier
Pros: Minimal labor costs and requirements,
Relaible product consistency
Cons: Customizing difficult.
|
Cheese
Options:
Block
Purchasing cheese in block form and processing
it in-house.
Pros: Lower cheese costs, Custom blending
possible, Favorable marketing angle possible
Cons: Additional labor and preparation time
required. |
Ready-To-Use-Cheese
Cheese purchased pre-chopped, diced or shreaded
Pros: reduced labor, faster preparation time
Cons: Higher cheese costs. |
Topping
Options
Whole: In store
preparation of vegetables and meats.
Pros: Lower food costs, "Fresh" Pizza
high quality marketing angle possible
Cons: Higher labor and equipment costs,
Increased preparation time. |
Ready-To
-Use
Fully processed toppings purchased from outside
sources.
Pros: Reduced labor costs, faster production
time
Cons: Higher food costs. |
Phase
Three:
Equipment Specifications
Having decided what you are going to make and how you
are going to make it, you must decide what you are
going to make it with. Aside from the obvious utensils
such as rollers, knives,and spatulas, you must specify
an equipment package consisting of major components of
a Pizza making facility. Ovens, Refrigerators, prep
decks, and storage and merchandising units are some of
the equipment shown in the following diagrams that
illustrate the flow of product through the various
stations of four different making facilities. |
|
Pizza
Delivery/Carryout |
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|
Cafeteria/High
Volume Kitchen |
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|
High Volume
Kitchen/Supermarket |
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Full
Service Italian/Pizzeria |
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Station
One - Storage and Prep
Required
Equipment Shelves racks for dry storage freezer
Refrigerator Prep Station.
You will need adequate storage units. Smaller
operations may opt for 27" freezers, while larger
operations will probably require even more freezer
space. Refrigerators with up to 12.5 cubic feet of
storage space provide room for an operation to grow.
Prep stations with full-size 12-inch cutting boards
and ample pan depth ensure efficient flow-through of
ingredients to subsequent stations. |
Station Two-
Dough Preparation
Required Equipment:
Mixer proofer
Dough Press/Sheeter
If you plan on making crust from a mix or scratch,
you need a mixer. Most operations prefer one with a
"planetary" design with the mixing shaft
revolving around the perimeter of the mixing bowl. If
you will be working with scratch/mix,dough balls or
sheeted dough, you will need a a proofer, a heated
cabinet that causes the dough to rise, then tenderizes
it for final shaping. As an alternative to hand
tossing, a hand press will flatten dough on a platen,
producing a consistent crust. Equally popular is a
dough sheeter that flattens dough by passing it back
and forth between rollers. Either method has the
advantage of being faster and more efficient than
traditional hand tossing. |
Station
Three -Pizza Assembly
Required equipment: Assembly deck
Refrigerated assembly decks/prep tables are a must for
any pizza operation preparing. These units include an
under-counter refrigerator with a top opening to
access sauce, cheese and a variety of toppings
arranged in elevated pans. Prefered units include an
assembly deck with ample counter space for assembling
pizzas.
|
Station
Four- Cooking Station
Required
Equipment-Conveyor Oven
Reliable consistency and higher production capacity
make conveyor ovens the standard in pizza baking.
Middleby Marshall a division of The Middleby
Corporation ,offers the world's finest conveyor ovens,
baking both faster and at a lower temperature than
other ovens and include patented "Jet Sweep"
superfingers. In this process, vertical columns of hot
air, move heat aerodynamically instead of using high
temperatures. The stream of hot air removes the layers
of cool ,heavy air that tends to insulate the product.
The process results in rapid baking without burning. |
Station
Five-Final prep/Refrigeration
Required equipment-Final prep Station, Beverage
merchandiser.
Refrigerated merchandisers are your final prep station
and will display your beverage products. Most
operators prefer visually appealing units with a
space-efficient, bottom mounted refrigeration system,
glass doors for maximum visibility of products and
vertically mounted fluorescent lighting. |
Support, Service
and Financing
Remember, you and your equipment provider are a
team. You will need to rely on them for advice,
start-up support, equipment financing and service
after sale. In choosing an equipment provider, examine
the support issue and choose a provider like Middleby
with a reputation for supreme service. |