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Food cost has a
profound affect on profitability in full service restaurants.
Solid control systems are important to food cost control,
but proper training of the food preparation staff is equally
critical.
In my experience, as many as 10 points can lie between the
theoretical (ideal) food cost and the actual food cost generated
from
physical inventory. For many restaurateurs, these dollars
make the difference between success and failure (or between
making
the bank payment or not!).
A restaurant kitchen is a manufacturing plant. Raw materials are
purchased, broken down, processed and fabricated for retail
sale. If you believe your specifications and portions are
correct and appropriate, the next place to analyze is the
procedures used
in preparation.
Don't look over the shoulders of prep cooks to see if an 8 ounce
fillet of fish really is 8 ounces and not 9 ounces. And don't
personally check to see that raw carrots are trimmed to ensure
maximum yield. If you had that kind of time, you'd do the job
yourself.
Instead, modify your employees' behavior. You want to ensure
that prep cooks break down raw products correctly because ,
whether you're there or not, they know their work will be
checked.
How can this be done? Remove the garbage cans from your kitchen!
In their place, substitute plastic bus tubs, and place them
strategically throughout the prep area. Instruct the prep crew
to deposit all trimmings and cuttings and paper waste in the
tubs.
Put a tub rack or baker's rack in a conspicuous place and have
employees place their filled tubs in the rack. At the end
of the
shift, you or your kitchen supervisor personally checks
the contents of the tubs to ensure proper preparation procedures
are being
followed and raw products are being correctly cut and
trimmed.
This changes the psychological mindset of hourly preparation
workers. They no longer throw food waste into a deep, dark
garbage
can, never to be seen again. They become accountable for
their work because it can be monitored.
Showing a prep cook or meat cutter the amount of usable waste in
their bus tub has a dramatic impact. This direct feedback on
performance positively affects behavior, work attitude and
morale. It also serves as an excellent tool for performance
evaluations.
The best result? I've found that this technique can lower your
food cost by 1%-2% almost immediately. This proves it - there's
gold
in those garbage cans.
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